Returns & Exchanges
At SP Connect, we stand by the quality of our mounting systems and electronics. If you are not completely satisfied with your purchase, you can return your items within 30 days for a full refund or exchange.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all mounts, screws, and accessories are included to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned gear, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing